assertiveness

Assertive communication ensures you will achieve constructive, long-term, effective outcomes. Many people do not allow themselves to perform to their full potential; often their (very good) ideas are not communicated effectively and so are never taken up and developed. Other people have confused assertiveness and aggression, and feel they can only get what they want by “winning” at all costs.

On this course you’ll:

Learn what true assertive communication is
Identify and address your personal barriers to being assertive
Learn and practise the skills you need to be assertive
Plan how to be more assertive in specific situations

You’ll leave the course with:

Practical applications for your f assertive skills
Greater confidence about tackling difficult situations assertively

"The course gave me a lot of confidence to tackle situations which I have been avoiding."

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