managing with confidence

Confidence is a key ingredient in successful management. Being able to make a positive personal impact at meetings, interviews or with colleagues is a personal and organisational asset.

During this course you’ll have the opportunity to think about what confidence is, how to build it in yourself and how to inspire it in others.

You will be able to:

Understand the basis of confident behaviour at work
List key steps to positive self-esteem
Identify personal barriers to behaving confidently in stressful situations
Gain the confidence of others
Look and sound confident
Create an excellent first impression
Handle awkward situations

"I gained a greater awareness of elements of my and others behaviour and attitudes which I can usefully employ in my working environment."

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